Emergency Department

Year after year, more River Bend area residents turn to Alton Memorial Hospital's Emergency Department (ED) than any other medical provider. Patients of all ages rely on our team of specialty-trained physicians, nurses and paramedics to take care of their medical emergencies and urgent health-care needs. Excellent care is available 24 hours a day for emergencies of all sizes.

The Emergency Department is:
  • Recognized as a 5-Star Customer Service Award recipient from Professional Research Consultants (PRC), the company that measures patient satisfaction at 220 hospitals around the country; the ED scored in the top 10 percent of hospitals nationwide that use PRC
  • Recognized by the Illinois Department of Public Health and the Emergency Medical Services for Children (EMSC) program as an Emergency Department Approved for Pediatrics
  • A satellite of the Illinois Poison Center
What to expect during your Emergency Department visit:
  • The average wait time in the Emergency Department is 1-1/2 to 3 hours
  • Patients are seen in the order of injury or illness severity
  • Lab results may take up to 1-1/2 hours
  • In the interest of the patient's health, visitors may be limited
  • New emergencies can interrupt at any moment
Important Emergency Department telephone numbers:
  • 911 in a medical emergency
  • 618.463.7474, Alton Memorial Hospital Emergency Department
  • 618.463.7355, Alton Memorial Hospital ambulance service
  • Toll-free 800.222.1222, for poison control
  • Illinois Poison Center

     Click here for EMS classes available in the community.