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Visiting Hours

To call a patient room, please dial 618-433- and then the room number with the floor number and number 6 transposed. For example, for Room 3612 (third floor), the number would be 618-433-6312. For Room 2612, the number would be 618-433-6212. For Surgical Care on the Ground Floor, the number would be 618-433-6112.

Special Visiting Policy

BJC HealthCare has made the difficult decision to implement a “limited visitor” policy. This is a necessary part of our efforts to protect patients and staff against the transmission of coronavirus (COVID-19).

  • Inpatients will be allowed 1 visitor per day. 
  • Obstetrics patients will be allowed 1 visitor.
  • Patients with physical dependencies or limitations, for whom a family member or caregiver is integral to care, are allowed 1 visitor.
  • Emergency Room patients will be allowed 1 visitor.
  • Pediatric patients in the ER will be allowed two visitors, provided capacity allows and at the discretion of the clinical care team.
  • Patients at the end-of-life can have 2 visitors at a time. Additional exceptions for end-of-life are under review.
  • Patients with behavioral health needs, developmental delays or altered mental status are allowed 1 visitor.
  • Pediatric patients can have 2 visitors.
  • Those with an appointment in an outpatient area, procedural area or medical office may have 1 visitor for an adult, 2 for a child.

For those planning to visit a patient, please note:

The Duncan Wing entrance is open from 5:30 a.m.-7:30 p.m. Monday through Friday, and from 5:30 a.m.-noon on Saturday. At all other hours, visitors should come in the Emergency Department entrance, which is open at all hours. Additionally, the former valet entrance on the circle drive side of the Duncan Wing is open for drop-offs only from 5:30 a.m.-5 .p.m. Monday through Friday. It is closed at night and on the weekends.

The Smith Wing OB entrance is now also open for patients and visitors. Please press the intercom button and OB staff will be notified to screen you and let you enter.

  • You will be asked a series of questions before entering the hospital.
  • Anyone experiencing signs of illness will not be allowed to visit.
  • You must not have had contact with someone suspected or confirmed to have COVID-19.
  • You must wash your hands.
  • If you develop any symptoms, immediately notify the patient’s care team.

Please know that we recognize the importance of family and friends to our patients, and will evaluate this policy regularly. Thank you for your cooperation and understanding during these extraordinary times. 

Find a doctor or make an appointment: 800.392.0936
General Information: 618.463.7311
Alton Memorial Hospital
One Memorial Drive
Alton, Illinois 62002

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